--- title: 12Return | Returns Management Platform description: All-in-one returns management software and service for (retail) brands. --- [![12return transparent 270x63](https://www.12return.com/hubfs/Website%20assets/Logo%2012return/12return%20transparent%20270x63.png)](https://www.12return.com) - SOLUTIONS ### [Retain customers with frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer.](https://www.12return.com/retain-customers-with-frictionless-returns) ### [Reduce time for fast refunds and restocking Effective returns processing and product disposition in your own warehouses or at your fulfillment provider.](https://www.12return.com/reduce-time-for-fast-refunds-and-restocking) ### [Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way.](https://www.12return.com/reuse-products-for-a-new-purpose) - PRODUCTS ### [Return initiation Portals for end-customers and support agents to initiate returns for any return policy.](https://www.12return.com/return-portal) ### [Shipping & Tracking Integrated carriers services that can be used with your or our shipping rates.](https://www.12return.com/reverse-logistics) ### [Processing Tools and services for processing returns in your or our locations.](https://www.12return.com/operations) ### [Manage Personal dashboard for support agents and logistics teams to manage returns.](https://www.12return.com/merchant-dashboard) ### [Notifications & Messaging Tools to keep every person and system informed about the status of a return.](https://www.12return.com/notifications-messaging) ### [Data & Insights Tools to discover insights from the data of your returns process.](https://www.12return.com/data-insights) - RESOURCES ### [Program The 12return program has been designed to co-create success in your returns process.](https://www.12return.com/program) ### [Whitepapers Whitepapers and more to get inspired about returns management.](https://www.12return.com/whitepapers) ### [Developer Learn how to integrate with the 12return platform.](https://developer.returnbird.com/) ### [GDPR We take data security serious.](https://www.12return.com/general-data-protection-regulation) - COMPANY ### [Our story On a mission to transform the supply chain to be circular.](https://www.12return.com/our-story) ### [Contact Contact us at any time for a discussion about returns.](https://www.12return.com/contact) ### [Blog Get inspired about returns management.](https://www.12return.com/company/blog) ### [Newsroom Be informed about what's happening at 12return.](https://www.12return.com/company/newsroom) [CONTACT US](https://www.12return.com/contact) # All-In-One Returns Management Platform On the 12return platform, you can connect the frontend and backend returns processes into a connected returns process that is up to the challenges of returns. [WHAT WE DO](https://www.12return.com/platform-overview) [FREE CONSULTATION](https://www.12return.com/contact) ![Returns management platform](https://www.12return.com/hubfs/Website%20assets/Illustrations/Software%20and%20services/1.%20Idle.svg "Returns management platform") RETURNS ### Retain customers with  frictionless returns An easy returns process with a local shipping experience that gives peace of mind to your customer. [LEARN MORE](https://www.12return.com/retain-customers-with-frictionless-returns) OPERATIONS ### Reduce time for fast refunds and restocking Effective returns processing and product disposition in your own warehouses or at your fulfillment provider. [LEARN MORE](https://www.12return.com/reduce-time-for-fast-refunds-and-restocking) CIRCULARITY ### Reuse products for a new purpose Secure products for reselling to a new local customer or for reuse in any other way.  [LEARN MORE](https://www.12return.com/reuse-products-for-a-new-purpose) ![Hero_connected](https://www.12return.com/hubfs/Website%20assets/Illustrations/Software%20and%20services/Hero_connected.svg "Hero_connected") ![Unified Process](https://www.12return.com/hubfs/Website%20assets/Icons/Features/1.Unified%20Process.svg) #### Unified process Unify returns management on a single platform and seamlessly integrate it with the systems and services in your ecosystem for a more efficient and streamlined returns process. ![Integrations](https://www.12return.com/hubfs/Website%20assets/Icons/Features/2.Integration.svg) #### 100+ integrations 12return offers standard integrations with external systems, carrier services, logistics providers, and more, allowing you to easily plug-and-play your connected returns process. ![Automation](https://www.12return.com/hubfs/Website%20assets/Icons/Features/3.Automation.svg) #### Intelligent automations 12return allows you to automate key decisions in the returns process to improve efficiency, resulting in cost savings and increased profitability for your business. ![Configuration](https://www.12return.com/hubfs/Website%20assets/Icons/Features/4.Configuration.svg) #### Intuitive configuration 12return makes it easy to adjust or expand the dimensions of your returns process, allowing you to adapt to changing customer needs and business requirements. ## Trusted by great brands, big and small   "The 12Return platform allowed us to completely rethink, reorganize and optimize our return flows. We can now offer a user-friendly solution to our customers, and manage a multi-channel, multi-language and multi-locations process in a single tool internally." LOGISTICS MANAGER, SOMFY Jan Mylemans "Together with 12return, we took on the challenge of gaining more insight into all return processes – resulting in a one-stop-shop for the entire return process. Tracking statuses, viewing receipts and processing, and fully automated financial processing are now standard. Both the increased service level for the consumer and the extra insight that the software offers have created peace of mind within our organization." IT & PROCESS ENGINEER, DUUX Stijn de Steenhuijsen Piters ![Somfy](https://www.12return.com/hubfs/Website%20images/Logo/Somfy_gray_150x150.png) ![Philips](https://www.12return.com/hubfs/Website%20assets/Logo%20customer/Philips_150x150.png) ![Duux](https://www.12return.com/hubfs/Duux_150x150.png) ![Fatboy](https://www.12return.com/hubfs/Website%20assets/Logo%20customer/Fatboy_150x150.png) ![TAKT](https://www.12return.com/hubfs/takt_150x150.png) ### Get notified on what's happening at 12return Be the first to know about new software features and services to support your returns process. 12return is a tech-powered returns service for cross-border commerce. On the 12return platform, you can connect the frontend and backend returns processes into a connected returns process that is up to the challenges of returns. ### Products - [Return Initiation](https://www.12return.com/return-portal) - [Shipping & Tracking](https://www.12return.com/reverse-logistics) - [Processing](https://www.12return.com/operations) - [Manage](https://www.12return.com/merchant-dashboard) - [Notifications & Messaging](https://www.12return.com/notifications-messaging) - [Data & Insights](https://www.12return.com/data-insights) ### Integrations - [E-commerce systems](https://www.12return.com/ecommerce-systems) - [Marketplaces](https://www.12return.com/market-places) - [Carrier services](https://www.12return.com/carrier-services) - [Productivity tools](https://www.12return.com/productivity-tools) - [Revalue channels](https://www.12return.com/revalue-channels) - [Fulfilment](https://www.12return.com/fulfillment) ### Resources - [Community](https://12return.circle.so/home) - [Program](https://www.12return.com/program) - [Partner program](https://www.12return.com/partner-program) - [Whitepapers](https://www.12return.com/whitepapers) - [GDPR](https://www.12return.com/general-data-protection-regulation) - [Developer](https://developer.12return.com/) ### Company - [Our story](https://www.12return.com/our-story) - [Contact](https://www.12return.com/contact) - [Blog](https://www.12return.com/company/blog) - [Newsroom](https://www.12return.com/company/newsroom) © 2024 12return is part of Shipcloud · All rights reserved · [Privacy Policy](https://www.12return.com/privacy-policy-website) [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)